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Final Fantasy XIV Halting Sales of New Copies Due to Server Congestion

The launch of the Endwalker expansion has made Final Fantasy XIV so popular, Naoki Yoshida, the game’s producer, and director announced that they’re temporarily halting new sales of the game.

“Players are currently experiencing extremely long wait times due to the dense concentration of play hours which far exceed our server capacity,” Yoshida says in a press release. “We have decided to temporarily suspend the sale and delivery of Final Fantasy XIV Starter Edition and Complete Edition.”

It was announced that the suspension is a gradual process that will be enacted over time. Square’s goal is to coordinate with retail partners as swiftly as possible.

Those with active subscriptions for Final Fantasy XIV will receive priority to log in. Free trial registrations have also been temporarily suspended.

In addition, to help compensate for the congested servers and lengthy login queues, a total of 21 days of game time will be granted to players. Initially, Final Fantasy XIV gifted people a week of time, but an additional 14 days have been given out as well.

Yoshida addressed the Error 2002 players have been experiencing as well:

In regards to Error 2002 that occurs during login queues, outside of causes related to unstable connections, we have confirmed a bug. This bug was part of a login-related program created back in FFXIV version 1.0, and thanks to the reports and tests carried out by many of our players, we were able to identify the cause of the problem. We apologize for not being able to identify the issue on our end and thank you all for submitting detailed reports regarding this matter.

Although the code for fixing this bug is already prepared, applying the fix will require patching the game client, which will be addressed in Patch 6.01, scheduled for Tuesday, December 21. As this issue occurs while waiting in the queue for a very long time, we considered releasing the patch ahead of schedule, but in the end decided to include it in Patch 6.01, as there is already a lot of new code in the pipeline for the patch and interrupting the process of verifying them may lead to other bugs. We apologize for the inconvenience and ask for your patience a bit longer.

Source: Final Fantasy XIV Press Release

For more Final Fantasy, be sure to check out our recent rankings of every mainline game in the franchise.


Written by Jake Valentine

I am the Editor-In-Chief of BossLevelGamer. I'm also a lover of video games, food, and beer.